by t3qgtd | Jan 25, 2023 | Blogs
Business Process Outsourcing London Services If you are looking for a BPO Outsource London service that can help your business grow, then you need to look no further. With over a decade of experience in the call centre industry, we know how to provide our...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
Advantages of Business Process Outsourcing Business process outsourcing (BPO) is the practice of enhancing how your business functions by contracting a specific business service to an external service provider. The outsourced solution can include accounting, digital...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
What Is Call Quality Monitoring? Call Quality monitoring is basically an effective tool for supervisors or quality control to keep a check on agents’ performance. By doing so, the supervisors can help their agents understand their weaknesses and train them...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
5 Ways To Improve Your Inbound Call Process If your business receives a high number of calls then an inbound call Process is the need of the hour for your company. Not having an inbound call strategy for handling inbound calls can have a negative impact on your...
