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Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

inbound-marketing example

Digital Currency: The Future of Your Money

by Ahmad Osama | April 06, 2023

In recent years, digital currencies have gained a lot of attention and become a hot topic in the world of finance. With more and more people looking for alternative ways to store and transfer value, digital currencies have become an attractive option for many. In this article, we will explore what digital currency…

inbound-marketing example

Why Your Business Needs a Modern and Responsive Website

by  | March 17, 2023

In today’s digital landscape, having a modern and responsive website is essential for businesses of all sizes and industries. A website is often the first point of contact between a business and its potential customers, and it can greatly influence their decision to engage with the business or not. Here are some reasons why.

inbound-marketing example

Inbound Marketing Tips

by  | Dec 22, 2022

Top 10 Inbound Marketing Tips In 2023Inbound marketing is a popular customer-oriented strategy. It is all about using different marketing tactics to gain interest from the targeted audience. Inbound Marketing is done through marketers offering rich content that satiates your audience. Let me tell you about the most popular Inbound Marketing tips in 2023 that actually works.

inbound-marketing example

How To Improve Customer Experience

by  | Dec 22, 2022

Why Customer Experience Is Key to Scaling Revenue GrowthCustomer experience or CX plays a huge role in running a successful business. Before we delve deeper into the CX world, it is paramount for us to know the key difference between customer support services and customer experience. You might think that both mean the same thing but that is..

Top 5 advantages of business process outsourcing

Advantages of Business Process Outsourcing

by  | Sep 23, 2022

Advantages of Business Process OutsourcingBusiness process outsourcing (BPO) is the practice of enhancing how your business functions by contracting a specific business service to an external service provider. The outsourced sol can include accounting, marketing, data recording, social media marketing, customer..

inbound-marketing example

What is Call Monitoring?

by  | Sep 23, 2022

What Is Call Monitoring?Call Quality monitoring is basically an effective tool for supervisors or quality control to keep a check on agents’ performance. By doing so, the supervisors can help their agents understand their weaknesses and train them further. Trained agents are essential for a successful customer strategy and to maintain a high standard, the agents must get the correct..

200

number of employees

06

services we offer

31

number of clients

05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.