Our Services 

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Inbound Contact Centre

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Digital Marketing

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Virtual Assistance

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Bookkeeping Service

Outsourced Human resource services

Human Resource


SEO Service


Chat Support

Web Dev

Web Development

Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

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Contact centres vs call centres: what’s the difference?

by  | November 20, 2023 

In today’s fast-paced digital age, businesses need to maintain a robust and efficient customer service system. Two primary options for achieving this are contact centers and call centers. These two customer support solutions have distinct features, benefits, and drawbacks. 

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What are inbound call centre services ?

by  | November 20, 2023 

Welcome to the world of inbound call centres, where business meets communication in a dance of efficiency and ease. Ever wondered how companies handle your calls so smoothly? That’s the magic of inbound call centres.Think of them as the friendly guides in the vast realm of customer service, 

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7 ways payroll outsourcing can help your accounting firm

by  | November 03, 2023 

You have got a business to run, right? And part of that means paying your hardworking employees on time. Now, handling payroll isn’t just about handing out paychecks. It includes many complex tasks, such as calculating pay, subtracting taxes, and ensuring compliance with regulations

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How to outsource customer service in 2023

by  |November 03, 2023

In the fast-paced world we live in, providing excellent customer service is crucial for businesses. To keep up with the demands of 2023, many companies are thinking about outsourcing their customer service. In this article, we will delve into what outsourcing customer service means, 

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Inbound and outbound sales outsourcing trends

by  | October 12, 2023

In today’s fast-paced business world, it’s tougher than ever to outshine your competition. Companies want to find smart ways to earn more money, attract more customers, and make those customers very happy. This is where inbound and outbound sales outsourcing comes in. 

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Pakistan’s Top Outsourcing Partner – c2o

by  | October 06, 2023

In the world of business, juggling multiple tasks can often feel like standing on a tightrope while juggling flaming torches. It is a tricky balancing act that can lead to exhaustion and hinder growth. This is where c2o, Pakistan’s premier outsourcing partner steps in as your trusted ally. 

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What Our Client Say

Trusted by more than 31 customers

We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.