Our Services 

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Inbound Contact Centre

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Digital Marketing

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Virtual Assistance

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Bookkeeping Service

Outsourced Human resource services

Human Resource

seo

SEO Service

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Chat Support

Web Dev

Web Development

Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

inbound-marketing example

The impact of employee burnout

by  | May 17, 2024 

Every day, many employees face burnout, feeling drained and exhausted by their work. It makes even simple tasks feel overwhelming and difficult. They struggle to concentrate and find it hard to stay motivated. The employees often feel disconnected from their work…

inbound-marketing example

They say Super Women, We hear Mothers

by  | May 10, 2024 

A woman undergoes a lot of challenges throughout her life. When a woman becomes a mother, she becomes more conscious and focuses on balancing family and work life. ….

inbound-marketing example

How Remote Work is Shaping the Workplace of Tomorrow

by  | May 03, 2024 

Remote work is changing how we work forever. No more office cubicles. Instead, pyjamas and laptops reign. But it is not just about convenience. It is reshaping our idea of where work ….

inbound-marketing example

Life Of A Customer Service Representative On Eid At c2o

by  | April 06, 2024 

As Adil woke up to the gentle melody of birds chirping outside his window, he could feel the excitement bubbling within him. Eid morning had finally arrived, and he hurriedly prepared himself ….

inbound-marketing example

Call Handling Tips

by  | March 31, 2024 

Call handling is the frontline of customer service where every incoming call is a chance to shine! Think of call handling as the art of managing phone calls, from hello to problem-solving…..

inbound-marketing example

How 5G Will Impact the Future of Customer Service

by  | March 18, 2024 

5G is the fifth generation of wireless technology. It is like the internet but faster and more powerful. Before 5G, we had 4G, 3G, and so on. Each new generation brings better speeds and more capabilities…

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200

number of employees

Stat 2
06

services we offer

Stat 3
25+

number of clients

Stat 4
05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.