ABOUT THE PROJECT c2o Digital’s team created exceptional standees, flyers and stationery of the annual PHTM EXPO branding. Client c2o SMC Private Limited Location Willenhall, United Kingdom Project Types Indoor and Outdoor branding and printing Technologies Adobe...
What Is Call Quality Monitoring? Call Quality monitoring is basically an effective tool for supervisors or quality control to keep a check on agents’ performance. By doing so, the supervisors can help their agents understand their weaknesses and train them...
Is Your Company Customer Obsessed The word “obsession” is usually used in a negative way, thanks to the unending list of movies and TV shows about obsessive personalities who either want to kill or kidnap. But when the same word is used for businesses and their...
The Future of BPO Companies The future of BPO companies– The pandemic has altered our way of living and working today. We witnessed one of the biggest changes on the work front with the workforce turning remote or hybrid and an increase in business job outsourcing....
Top 7 Inbound Call Service Provider What Are Inbound Call Services? A customer making a call to the call centre is known as an inbound call. These calls are made in order to get assistance related to queries or to get technical support. Various new modes of...
