Digital
Marketing

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 Human
Resource

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Chat
Support

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Inbound
Contact Centre

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Web
Development

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SEO
Service

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Bookkeeping
Service

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Virtual
Assistance

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Inbound
Contact Centre

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SEO
Service

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Bookkeeping
Service

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Chat
Support

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Digital
Marketing

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Human
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outsourced Virtual Assistance services

Virtual
Assistance

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Web
Development

Inbound Contact Centre

Inbound Contact Centre

If you want happy clients and better results then c2o is the partner you can rely upon for outsourced customer service in the UK and beyond. Our inbound contact centre services allow you to build long-term relationships with your customers. We are proud to offer a seamless customer service while taking the burden off your in-house team.

Outsourcing inbound call centre services can increase your customer retention and lead generation which can, in turn, boost your profit. c2o is one of the leading call centre services in UK that specialises in inbound call centre solutions. Our inbound call centre projects support all kinds of businesses. By choosing to outsource your inbound call centre service, you can enhance customer experience immensely.

 

Why OPT For Inbound Customer Service Outsourcing

Real conversations deliver better results. For better call centre services, our dedicated team of agents is available 24/7. Our dedicated customer service representatives are here to provide real-time assistance.

Let us handle your calls and never miss an opportunity or call.

  • Want To Focus on Core Projects?
  • Enhance Customer Interactions
  • Want to ease Off Onboarding Process?

 

Reasons Why Your Brand Needs An Inbound Call Centre

  • You will never miss an opportunity. We promise to be there for each customer of yours
  • Manage your calls? Busy schedule? Important meetings? We have got you covered.
Inbound Contact Centre
  • A customised plan for your business. We understand that no two businesses are the same. At c2o, your call flow is tailor-made for you
  • CRM Integration. We integrate with your system and recognise each of your callers.

 

Why Choose c2o For Inbound Call Centre Services

  • Our agents specialise in customer query and complaint handling.
  • By outsourcing your inbound calls to us, we can help you save money
  • You no longer need to train your agents – let us train and get them onboard.
  • Avail free inbound calling trial for seven days to evaluate how it works
  • Customer support service experts at c2o are trained to deliver dental phone answering services.
  • Your brand’s reputation becomes our reputation, so you no longer have to worry about customer loyalty and satisfaction.
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200

number of employees

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06

services we offer

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25+

number of clients

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05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.