Types of BPO – Call Center Islamabad

The BPO industry is divided into three categories:

Offshore Outsourcing:

They are located outside of the company’s own country. For example, a U.K company may use an offshore BPO vendor in Pakistan.

Nearshore

These outsourcing companies are located in countries that neighbour the contracting company’s country. For example, in the UK, a BPO in Ireland is considered a nearshore vendor.

Onshore

These service providers operate within the same country as the contractor, although they may be located in a different city.

Benefits Of Outsourcing To c2o

COST–SAVING 

The most attractive reason for companies to consider outsourcing is that it helps in saving money. Choosing a BPO like c2o can facilitate companies by avoiding internal expenses like utility bills, equipment investment, salaries, and office space.

Convenience

Once a company outsources its services to a third-party vendor, the labor costs, hardware, office operations, utilities, autonomous temporary workers, and other related costs automatically vanish. The third-party vendor or the BPO is responsible for those expenses- allowing you to save money and focus on core functions.

More time for core functions 

By outsourcing your non-core functions, you’ll be able to focus on your core business functions without having to worry about a thing. The biggest upside to this is that you will have a team of specialists working on your non-core functions.

 Increased security:

Outsourcing companies that specialise in handling financial departments can often provide better security from cyber theft . Small businesses that do not have the resources for in-house cybersecurity can take advantage of this.

24/7/365 Workforce

The biggest benefit of outsourcing is that it is available 24/7. You’re not geologically restricted to using the labor in your zone. By choosing c2o, you get a diverse pool of workers who work around the clock.