Digital
Marketing

icon 2 1

 Human
Resource

icon 4

Chat
Support

icon 6

Inbound
Contact Centre

icon 1 1
Circle

Web Dev Inner

Web
Development

icon 3

SEO
Service

icon 5

Bookkeeping
Service

icon 7

Virtual
Assistance

icon 1 1

Inbound
Contact Centre

icon 3

SEO
Service

icon 5

Bookkeeping
Service

icon 6

Chat
Support

icon 2 1

Digital
Marketing

icon 4

Human
Resource

outsourced Virtual Assistance services

Virtual
Assistance

Web Dev Inner

Web
Development

California’s Top BPO Call Center

BPO Comany Chennai

Professional Call Answering and support for your business in California

As a business owner in California, you know the importance of providing excellent customer service. That’s where our call center california comes in. Our team of trained customer service representatives is available to answer your calls and provide support to your customers around the clock.

What is Business Process Outsourcing?

BPO stands for business process outsourcing. It refers to the practice of outsourcing certain business functions to external service providers. BPO is commonly used to outsource non-core functions, such as customer service, human resources, finance and accounting, and IT support.

The goal of BPO is to allow companies to focus on their core competencies and to benefit from cost savings, improved efficiency, and access to specialized expertise. BPO can be used by companies of all sizes, in a variety of industries.

Our  BPO Call Center California Offers Services Including:

  • Live call answering during business hours
  • After-hours call answering service
  • Customized greetings for your company
  • Message taking and forwarding
  • Appointment scheduling
  • Order taking
  • Technical support
  • Inbound call handling

c2o offers a variety of back-office services that can help businesses manage their non-core functions efficiently. Some examples of back office services offered by c2o include:

Accounting and bookkeeping

c2o provides accounting and bookkeeping services UK that can help businesses keep their financial records up-to-date and accurate.

Data entry

c2o provides data entry services that can help businesses manage large amounts of data quickly and accurately

Order processing

c2o provides order processing services that can help businesses streamline their order fulfilment process and ensure that orders are processed accurately and on time.

 

Benefits of BPO Call Center Services in California

There are several benefits to using call center services in California, including:

  • Increased Efficiency: Call center services can help businesses improve efficiency by handling customer queries and orders in a timely and efficient manner.
  • Cost-Effective: Outsourcing call center services can be cost-effective compared to hiring and training in-house staff.
Call center california
  • Increased Sales: Call center agents are trained to make persuasive pitches and promote products or services, which can lead to increased sales.
  • Improved Customer Satisfaction: Call center agents can provide excellent customer support and ensure that customer queries are resolved quickly and efficiently, leading to improved customer satisfaction.

Improved customer satisfaction

By outsourcing your call center to a BPO California, you can provide your customers with quick, professional assistance, helping to improve their overall experience with your business.

Cost Savings

Deploying c2o for your call center needs in California can often be more affordable than hiring in-house staff to handle these tasks.

Improved Efficiency

Our BPO call center can handle your calls and inquiries, allowing your in-house staff to focus on other important tasks.

Scalability and Flexibility

Our BPO call center in California can be tailored to meet your specific needs and can be easily adjusted as your business changes and grows.

Access to Dedicated Expertise

Our BPO call center is equipped with highly trained staff with specialized knowledge and skills, such as technical expertise to handle different types of support queries.

Data security

c2o BPO call center has sufficient measures in place to ensure the Data security and confidentiality of your data.

We understand the importance of maintaining a positive reputation and are committed to representing your business in a professional manner. With our BPO call centre in California, you can have peace of mind knowing that all of your calls will be handled with care.

Sign up for our services today and give your customers the attention they deserve.

Stat 1
200

number of employees

Stat 2
06

services we offer

Stat 3
25+

number of clients

Stat 4
05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.