Our Services 

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Inbound Contact Centre

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Digital Marketing

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Virtual Assistance

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Bookkeeping Service

Outsourced Human resource services

Human Resource

seo

SEO Service

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Chat Support

Web Dev

Web Development

Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

inbound-marketing example

How AI is changing the call centre industry

by  | February 15, 2024 

Artificial Intelligence (AI) is a fancy way of saying “smart computer stuff.” It is about teaching computers to perform tasks that normally require human intelligence like understanding language and patterns. Imagine your brain as a computer…

inbound-marketing example

A Guide to eCommerce Customer Service Outsourcing in 2024

by  | February 15, 2024 

E-commerce outsourcing is when a company hires another company to handle certain tasks related to their online store. Instead of doing all the tasks themselves, they give some tasks to another company….

inbound-marketing example

World Cancer Day

by  | February 02, 2024 

World Cancer Day is an annual event celebrated on February 4th worldwide. Its main aim is to increase awareness about cancer, prevention and show support for those affected by it. This day is important because it brings people together globally to unite against cancer….

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Why is customer retention important?

by  | February 01, 2024 

Customer retention is a fundamental aspect of any successful business strategy. Getting new customers is important, but keeping loyal customers is even more crucial in a competitive market…

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Role of google gemini in bpos

by  | January 29, 2024 

In the world of Business Process Outsourcing (BPO), Google Gemini plays a crucial role in making things smoother and more efficient. Imagine Gemini as a helpful assistant for BPOs, making tasks easier and faster… 

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Call Center Trends 2024

by  | January 12, 2024 

Do you remember when it was difficult to call a company? You had to press the correct button to speak with a real person. Welcome to the evolution of call centers – we have experienced quite a ride!. Back in the day, call centers were like a digital maze. Fast forward to today, and call centers have transformed into ..

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200

number of employees

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06

services we offer

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25+

number of clients

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05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.