Our Services 

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Inbound Contact Centre

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Digital Marketing

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Virtual Assistance

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Bookkeeping Service

Outsourced Human resource services

Human Resource

seo

SEO Service

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Chat Support

Web Dev

Web Development

Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

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How contact centre solutions improve customer experience

by  | October 17, 2024 

Contact centre solutions are tools and technologies that help businesses handle customer interactions better. They include systems to direct calls to the right agents, automated voice menus, and ways to keep track of customer information…..

inbound-marketing example

Dil Say Pakistan- Celebrating Independence Day!

by  | October 17, 2024 

At c2o, Independence Day is not just a date on the calendar—it is a celebration of our beloved Pakistan! This year, we decided to turn our entire office into a sea of green to show our love for our country. From the walls to the desks, everything…..

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Mango Mela 2024 at c2o

by  | August 28, 2024 

What happens when you mix the king of fruits with a bunch of fun-loving people? You get Mango Mela 2024 at c2o, of course! We went all out to celebrate the juicy goodness of mangoes with an immersive event that turned our office into a mango paradise….

inbound-marketing example

Discover The Best Call Centre Software For Small Business Success In 2024

by  | August 21, 2024 

Call centre software is a type of technology that helps businesses manage their customer service and support calls. It is used by call centres, which are special departments or companies that handle incoming and outgoing phone calls from customers….

inbound-marketing example

Global Energy Independence Day

by  | July 10, 2024 

Global Energy Independence Day is an annual observance dedicated to raising awareness about the importance of reducing our dependence on non-renewable energy sources and promoting the adoption of renewable energy. …

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Advantages of an out of hours call answering service

by  | June 12, 2024 

An out of hours call answering service is a service that answers phone calls for a business when it is closed. This includes times like evenings, nights, ……

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200

number of employees

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06

services we offer

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25+

number of clients

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05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.