What are inbound call services? A customer making a call to the call centre is known as an inbound call. These calls are made in order to get assistance related to queries or to get technical support. Various new
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BUSINESS PROCESS OUTSOURCING Outsourcing business processes is not a new corporate strategy. Initially, companies related to the information technology used to mainly outsource but things have changed over the past few years, now big organisations have happily partnered with
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