Digital
Marketing

 Human
Resource

SEO
Service

Bookkeeping
Service

Inbound
Contact Centre
SEO
Service
Bookkeeping
Service
Chat
Support
Digital
Marketing
Human
Resource
Virtual
Assistance

Chat Support

When your customers need assistance, it is necessary that your chat support services are available and offer easy, innovative, and better chat support services ways of supporting your service. Right?

With our 24/7 live chat agents, outsource chat support services; you get to deliver prompt, smooth, and efficient online chat service. Our chat support empowers your business to provide the best customer care solutions in real-time.

Never Miss A Query With Our Chat Support

c2o’s chat support services is seamless, comprehensive, and cost-effective.

  • Specialized Customer Services
  • Enhance Customer Experience
  • Monitor the latest trends and opportunities

Our chat support service takes customer interaction on your website to a new level and always delivers on time.

We offer

  • An operational framework that is designed for chat program.
  • Specialized customer service chat agents who deliver beyond expectation.
  • Latest technology to enhance customer experience
  • Data to monitor the latest trends, opportunities, and performance metrics.

Benefits of Chat Support

Real Timer Engagement

We engage customers in real-time with live chat agents. Live chat can allow your business to start genuine conversations with your visitors within seconds of them arriving on your website.

Collect Data

Your customers aren’t clones who act and think the same. By outsourcing chat support services to c2o, we collect data and analyze it so you can listen and then create a unique experience for each visitor.

Develops Deeper And Long Termed Customer Relationships

Customer retention is mandatory for the long-term growth of your business. Using our live chat program can help foster these long-term relationships because it convinces your customers that your company truly cares about their input and happiness.

Cost Efficient

Integrating our live chat service on your website is cost-effective, especially since it typically pays for itself quite quickly in the form of increased conversions and revenue growth.

200

number of employees

06

services we offer

31

number of clients

05

year’s of experience 

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.