Inbound Marketing Tips

Inbound Marketing Tips

Top 10 Inbound Marketing Tips In 2023 Inbound marketing is a popular customer-oriented strategy. It is all about using different marketing tactics to gain interest from the targeted audience. Inbound Marketing is done through marketers offering rich content that...
How To Improve Customer Experience

How To Improve Customer Experience

Why Customer Experience Is Key to Scaling Revenue Growth Customer experience or CX plays a huge role in running a successful business. Before we delve deeper into the CX world, it is paramount for us to know the key difference between customer support services and...
ADVANTAGES OF BUSINESS PROCESS OUTSOURCING

ADVANTAGES OF BUSINESS PROCESS OUTSOURCING

Advantages of Business Process Outsourcing Business process outsourcing (BPO) is the practice of enhancing how your business functions by contracting a specific business service to an external service provider. The outsourced sol can include accounting, marketing,...
WHAT IS CALL MONITORING?

WHAT IS CALL MONITORING?

What Is Call Monitoring? Call Quality monitoring is basically an effective tool for supervisors or quality control to keep a check on agents’ performance. By doing so, the supervisors can help their agents understand their weaknesses and train them further....
INBOUND CALL PROCESS- 5 WAYS TO HANDLE YOUR CALLS

INBOUND CALL PROCESS- 5 WAYS TO HANDLE YOUR CALLS

Inbound Call Process- 5 Ways To Handle Your Calls If your business receives a high number of calls then an inbound call strategy is the need of the hour for your company. Not having an inbound call strategy can have a negative impact on your customer experience as the...