by Rafia Ehtasham | Dec 22, 2022 | Blogs
Top 10 Inbound Marketing Tips In 2023 Inbound marketing is a popular customer-oriented strategy. It is all about using different marketing tactics to gain interest from the targeted audience. Inbound Marketing is done through marketers offering rich content that...
by Rafia Ehtasham | Dec 22, 2022 | Blogs
Why Customer Experience Is Key to Scaling Revenue Growth Customer experience or CX plays a huge role in running a successful business. Before we delve deeper into the CX world, it is paramount for us to know the key difference between customer support services and...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
Advantages of Business Process Outsourcing Business process outsourcing (BPO) is the practice of enhancing how your business functions by contracting a specific business service to an external service provider. The outsourced sol can include accounting, marketing,...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
What Is Call Monitoring? Call Quality monitoring is basically an effective tool for supervisors or quality control to keep a check on agents’ performance. By doing so, the supervisors can help their agents understand their weaknesses and train them further....
by Rafia Ehtasham | Sep 23, 2022 | Blogs
Inbound Call Process- 5 Ways To Handle Your Calls If your business receives a high number of calls then an inbound call strategy is the need of the hour for your company. Not having an inbound call strategy can have a negative impact on your customer experience as the...
by Rafia Ehtasham | Sep 23, 2022 | Blogs
All You Need To Know About Digital Marketing Agency Services Digital marketing is essential for the success of any kind of business, the size is irrelevant. Research shows that half of all web traffic comes from mobile devices- making it clear that digital marketing...