Our Services 

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Inbound Contact Centre

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Digital Marketing

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Virtual Assistance

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Bookkeeping Service

Outsourced Human resource services

Human Resource

seo

SEO Service

public

Chat Support

Web Dev

Web Development

Simply, the Smartest 

Workforce for Growth

Unable to reach your desired sales goal?
Tired of losing customers?

Our Proven Process

we are customer obsessed and result oriented

We create smiles. We offer solutions. We guarantee your success. We help you level up your customer experience game by creating a phenomenal experience that your customer actually appreciates and keeps coming back for.

We believe that true customer loyalty can’t be bought- but it can be achieved
through an incredible customer experience

From the Blog

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How 5G Will Impact the Future of Customer Service

by  | March 18, 2024 

5G is the fifth generation of wireless technology. It is like the internet but faster and more powerful. Before 5G, we had 4G, 3G, and so on. Each new generation brings better speeds and more capabilities…

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The Power of Inclusion: Celebrating Women in the Workplace at c2o

by  | March 07, 2024 

In today’s world, workplaces are changing, and so is how we think about including everyone, especially women. Inclusion means making a workplace where everyone feels respected, valued, and can bring their ..

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Link Building: The Free SEO Beginner’s Guide

by  | February 29, 2024 

In the world of SEO (Search Engine Optimization), link building is like building connections between different websites. Imagine each website as a house, and the links are like roads that connect these houses….

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Content marketing trends 2024

by  | February 29, 2024 

Content marketing is like telling a good story to your friends. Instead of pushing them to buy something, you are sharing useful or interesting information that they will enjoy. It is about creating content like articles …

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How AI is changing the call centre industry

by  | February 15, 2024 

Artificial Intelligence (AI) is a fancy way of saying “smart computer stuff.” It is about teaching computers to perform tasks that normally require human intelligence like understanding language and patterns. Imagine your brain as a computer…

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A Guide to eCommerce Customer Service Outsourcing in 2024

by  | February 15, 2024 

E-commerce outsourcing is when a company hires another company to handle certain tasks related to their online store. Instead of doing all the tasks themselves, they give some tasks to another company….

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200

number of employees

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06

services we offer

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25+

number of clients

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05

year’s of experience

What Our Client Say

Trusted by more than 31 customers

Client
CEO
We were nervous about outsourcing our overflow calls and live chats but c2o made it extremely easy. The agents quickly learned our system and they have dealt with our customers quickly efficiently and professionally from day one. I would definitely recommend.
Client
CEO
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Client
CEO
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
Client
CEO
To cut costs, we wanted a call centre with real time engagement and customer support. Glad we chose this company as our customer retention rate has increased.
Client
CEO
We have been working with them for over 3 years and our company has grown exponentially with the help of their services.
Client
CEO
The onboarding process is very professional. All the instructions were given beforehand and explained in detail.