What are inbound call services? A customer making a call to the call centre is known as an inbound call. These calls are made in order to get assistance related to queries or to get technical support. Various new
Read moreThe Future Of BPO Companies The future of BPO companies - The pandemic has altered our way of living and working today. We witnessed one of the biggest changes on the work front with the workforce turning remote or
Read moreOver the last two years, the pandemic has majorly impacted the digital marketing environment in the world. The arrival of the remote work model has only strengthened the b2b online marketplace and according to recent studies, it will expand
Read moreBUSINESS PROCESS OUTSOURCING Outsourcing business processes is not a new corporate strategy. Initially, companies related to the information technology used to mainly outsource but things have changed over the past few years, now big organisations have happily partnered with
Read moreWith thousands of video marketing experts around the world, how can you know who to follow and get credible advice from when it comes to video marketing? This article gets straight to the point and lists the Top 10
Read moreThe word “obsession” is usually used in a negative way, thanks to the unending list of movies and TV shows about obsessive personalities who either want to kill or kidnap. But when the same word is used for businesses
Read more
