Inbound Contact Centre

If you want happy clients and better results then c2o is the partner you can rely upon. Our inbound contact centre service allows you to build long-term relationships with your customers. c2o inbound call centre services offer seamless customer service while taking the burden off from your in-house team.
Inbound call centre services outsourcing can increase customer retention which can, in turn, boost your profit. c2o is one of the leading UK call centres that specialise in inbound call handling to support growing small businesses. Live inbound calls enhance customer experience instead of an IVR as agents can handle clients at that very moment.

inbound contact centre UK

Let Us Take Your Calls

Real conversations deliver better results. Our agents are available 24/7 and they never miss an opportunity or call.

  • Want To Focus on Core Projects?

  • Never miss a call?

  • Want to ease Off Onboarding Process?

We promote personalised interactions at every step of the way. Using the best technology, we have the right person, on the right seat, at the right time to transform your customer experience.

Reasons why your brand needs an inbound call centre

  • You will never miss an opportunity
  • We promise to be there for each customer of yours
  • Manage your calls
  • Busy schedule? Important meetings? We have got you covered.
  • Customised Plan
  • We understand that no two businesses are the same and so your call flow is tailor-made for you
  • CRM Integration
  • We integrate with your system and recognise each of your callers.


  • Our agents specialise in customer query and complain handling.
  • By outsourcing your inbound calls to us, we can help you save money
  • You no longer need to train your agents – let us train and get them onboard.
  • Your brand’s reputation becomes our reputation so you no longer have to worry about customer loyalty and satisfaction.

Need Help?

Looking to learn more about our business solutions or talk to one of our experts ? Email us at or dial

+44 1902 921650